I was only supposed to pay the resort fee of $45, should have been only $108. They had taken out $260 out of my credit card. Thank God! We checked out the next morning, this is where RUSSIAN ROULETTE takes place, I discovered that our complimentary Rooms weren’t complimentary. Luckily the next door people fell asleep or just left. I kept an eye out to see if they would come and do something. Well I’ll try to send someone up to listen and check it out in a little while if I can.” We’ll, no one came.

The joint room next to us had people come in at 10:30 pm yelling, screaming, banging cabinets/doors, sounded like they were having a brawl, and hitting it wall, it woke my kids up they were so loud (momma bear mode comes out) I called the security guard (chuck) to let him know. It was awful and had a view of the top of the roof of mix mingle. They had the seal on both rooms saying they cleaned them, but I don’t think it was actually cleaned. The regular room with 2 queen beds was disgusting and so nasty. We went to the pool, the slope on the shallow end was so slippery my 3 year old fell and hit his head, I almost fell myself. The room next to us had a dog that sounded like it was getting beat from the whimpers it was letting out.

The suite was pretty nice, but it was the farthest they could possibly get us away from the elevator. So they told me if I wanted to stay another night I would have to change rooms ( I have 3 boys with me 7,3,1) so we all had to pack our things and change rooms to a different floor. I called them and told them and they said it was my fault that I told them to take a night off. When I checked in June 29, it was supposed to be until the 3, they had took a night off of my room (checking me out on the 2nd).

my rooms were supposed to be comped through the Caesars app. She called the manager and he said he would do it just this one time. I have a FoundersCard (which makes you a diamond member), I asked if I could be upgraded to a suite (with the FoundersCard it has complimentary upgrades to a suite). I checked in and the staff all had masks on, but had grumpy and irritable attitudes. brutally honest): This is the worst Harrahs Casino in the United States and probably the whole world.

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